Vision - For all Midlothian’s children to build the foundations for a happy childhood
that serves them a lifetime.
Mission – To help each child achieve their full potential by having valued , confident
and collaborative staff who will work with each other and other agencies to provide
best quality services to children and their families within the communities of Midlothian.
We will value the uniqueness and contribution of every child and adult who uses our
service by putting them , first and foremost , at the centre of everything we do
We will recognise equality of opportunity for all, understanding it can be reduced
by the effects of discrimination therefore are committed to challenging this in all
We will promote the full involvement and participation of children and adults
using our service in ways that enable them to empower themselves in all aspects
of actions that affect their lives.
We will establish and maintain appropriate boundaries in our relationships with
service users and colleagues based on peoples’ rights to respect , privacy , dignity
We will work to ensure that resources available to us are distributed fairly and
according to need.
We will work diligently to make sure our services are flexible , creative and innovative
in response to changing need.
Service Aims | Service Objectives | Children's Services | Services to Parents | Intake
Criteria / Allocation | Interagency Working
To promote social inclusion through a positive start in young peoples' lives... (focusing
on) the promotion of personal growth and development of the very youngest children
(0-3) before they have the opportunity of pre-school education.
To provide community-based, family-focussed resources, including high quality childcare
and direct support to parents which, through a variety of mechanisms, will strengthen
parent's ability to maximise their children's potential.
To enable parents to increase their confidence, skills and understanding so that,
as more fulfilled adults, they are better able to meet the needs of their children.
Overall service provision and ethos.
To provide support, which is targeted at areas of greatest need including innovative
outreach to families not otherwise likely or able to seek services.
To provide an inclusive service which is culturally appropriate and sensitive and
takes account of any particular requirements of parents and children.
To provide a multi-faceted service, which encompasses individual and group self-help,
drop-in facilities, planned parent-toddler initiatives and individual access to support.
To provide a service which demonstrates that innovative models and flexible methods
To promote inter-agency and cross-disciplinary work in support of children and parents.
To provide a non-stigmatising service.
To provide a stimulating environment in which very young children can, and are, helped
to grow and develop in a rounded way through play.
To provide trained staff who will support the development of children's confidence,
awareness and social and individual skills in ways appropriate to their age.
To take full account of any special needs of the children.
To involve parents and maximise their ability to support their children's development.
Services to Parents
To ensure that referral to Sure Start is as easy as possible for parents, for example
by providing home visits to new referrals so that uptake of available places is maximised.
To provide opportunities for parents to learn new skills which will help their children's
development, improve their understanding of child development and assist them to
deal with issues which cause concern, so ensuring that the child's development is
To provide a range of supports for parents to help them cope with difficult circumstances
and maximise their ability to provide a healthy upbringing for their child. These
will include advice, support, counselling and advocacy.
To promote parents self-esteem, confidence, communication and decision making skills.
To enable parents to maximise their access to further training, employment opportunities
and other structures and networks as required.
To involve parents in the planning and delivery of services, maximising opportunities
for individual and group self-help.
Intake Criteria / Allocation
The provision will ensure that there is a mix of self referral and referral by (inter-alia)
Social Workers, Health Visitors and G.P.'s.
The service will be open to all main carers, ensuring that the provision is culturally
sensitive and meets the needs of ethnic minorities.
The service will be aimed at families with children, predominantly under age 3.
Spaces will be provided in accordance with the first-come first-served principle,
but will allow the Co-ordinator to make provision based on the determination of priority
As an Organisation Midlothian Sure Start prides itself in working in partnership
with other organisations such as the Council, Health, other charitable organisations
and statutory bodies.