Counsellors work with people on an individual basis. Counselling takes place when
a counsellor sees a client in a private and confidential setting to explore a difficulty
the client is having, feeling of distress/depression or dissatisfaction in life.
Counselling is always undertaken at the request or with the consent of the client;
it is not accurate to say that someone has been ‘sent’ for counselling.
The counselling work will occur in a safe environment, in which the counsellor can
listen closely to the client and encourage a client to think clearly about their
Our counsellors do not give advice or direct a client to a solution, but rather enable
the client to choose freely a way forward by reducing confusion and promoting understanding.
Acceptance and respect for the client are essential for a counsellor and, as the
relationship develops, so too does trust between the counsellor and client, enabling
the client to look at many aspects of their life, their relationships and themselves
which may not have considered or been able to face before.
Counsellors working in particular fields (e.g. marriage guidance, drug or sexual
abuse, or health) will specialise in the techniques used in those areas. However,
across all areas of counselling.
Typical work activities include:
Establishing a relationship of trust and respect with clients
Accepting without bias the issues raised by clients
Helping clients to identify their current and underlying concerns
Helping Clients make decisions and choices regarding possible ways forward
Referring clients to other sources of help, as appropriate
Attending Supervision and Training Courses
Liaising, as necessary, with other agencies and individuals to help effect change
based on the issues raised by clients